Service - FAQ

How can I use the SiDiary USB-Stick in the best possible way?

Here we would like to show you:

• How to start SiDiary under Win2000/XP/Vista
• How to remove the Stick safely under Win2000/XP/Vista
• How to start SiDiary under Windows 7
• How to remove the Stick safely under Windows 7

SiDiary Plug&Play, that means SiDiary on the USB-Stick is our featured model. The program is preinstalled and already registered on it. You can use it on any PC with Windows2000/XP/Vista/Windows 7 without the need to install something.
Besides the version 5 here you have also a transaction number now, so you can install SiDiary also on your PC and mobile devices (Pocket PC, Windows Smartphone and Java cell phones) and use it full functional.
You will find the transaction number in the register dialogue:

Program start under Windows 2000/XP/Vista:
If you don't have disabled the autoplay function on your PC you will see this window after you have pluged in the stick in the USB-Port:

Just select 'Start_SiDiary.exe' and click on 'OK'. The programm will start then.

Program start under Windows 7:
On Windows 7 the autostart functionality for executable files isn't available anymore. So you will see the following window after plugin the stick:

Select 'Open folder...' to see the following window:

With a doubleclick on 'Start_SiDiary' you can start the program on your USB-Stick.

To avoid the loss of data, because you have unpluged the stick before all writing procdures have been done you should urgently only unplug it after you have disconnected it successfully from the system with the Windows function 'Safely remove hardware'.

Remove the stick safely under Windows 2000/XP/Vista:
Terminate the program. Doubleclick with your left mousebutton the symbol 'Safely remove hardware' in your systray:

In the following window click on 'Stop'

Confirm in the following window that you really want to stop the stick:

If you can remove the stick safely you will be faced with following message:

Sometimes it could happen, that you see the following message:

In this case a program still has access to your stick (maybe the Windows explorer). If you unplug the stick now there is a risk for damaging files. It could be damaging the FAT = File Allocation Table and then windows can't recognize in which storage segments a file is stored and can't show it anymore.
In this case you could leave the stick in the USB-Port and shut down your PC. Then you can remove the stick safely.

If your stick is damaged and won't start anymore please contact us at support.sidiary@sinovo.de

Remove the stick safely under Windows 7:
On Windows 7 you will find the symbol for removing hardware safely in the systray too:

If you click on it you will be prompted with a dialogue to eject the hardware:

After that you will see a message which states, that you can remove the stick safely:

Sometimes it could happen, that you see the following message:

In this case a program still has access to your stick (maybe the Windows explorer). If you unplug the stick now there is a risk for damaging files. It could be damaging the FAT = File Allocation Table and then windows can't recognize in which storage segments a file is stored and can't show it anymore.
In this case you could leave the stick in the USB-Port and shut down your PC. Then you can remove the stick safely.

If your stick is damaged and won't start anymore please contact us at support.sidiary@sinovo.de